Returns & Exchanges
At Wellington Apothecary, we want you to be completely satisfied with your botanical purchases. If a product does not meet your expectations, you may return it within 30 days of receipt for an exchange or store credit.
Initiate Your Request
Email our customer care team with your order number and the reason for your return to receive a Return Authorization number.
Prepare the Package
Carefully pack the unused item in its original packaging to ensure it remains protected during transit back to our apothecary.
Ship the Item
Affix the provided return label to your package and drop it off at any authorized postal service location.
Receive Your Credit
Once our team inspects the returned goods, we will issue your store credit or process your exchange within 5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing